Tag: Encrypted PDF

23 Feb 2016

Increasing Demand for High Volume Encrypted Document Delivery

Your customers and partners want to receive their important documents and e-mails faster than ever before. They want them delivered in a way they can trust and are easy for them to access. And you’re the lucky one who needs to deliver on this.

The objective for e-statements, also known as Secure Document Delivery is to push statements, documents, and bills directly to your customers. The problem is you need to deliver a cost-effective solution that seamlessly integrates into your distinct environment while driving performance and customer service. With OneWorld Encrypted Documents, organizations finally have the ability to securely deliver confidential and business critical statements, invoices, and bills directly to customers’ inboxes with full security and confidence. There are a number of reasons why there is a great demand for secure e-statements in the market today.

Reach Today’s Customers Through Multichannel Communication

Organizations must increase customer satisfaction by providing their customers’ documents and important information through their preferred channel of communication. Because your customers’ expectations regarding communication with you are being shaped outside of your industry alone, you need a strategy that meets your customers’ wide array of communication and servicing needs, while working within the realities of your internal systems.

And, in today’s always connected world, customers want the freedom to choose how companies communicate with them, whether it’s through e-mail or an app on a phone or tablet via a secure web portal. Echoworx provides solutions that meet these diverse multichannel communication needs. OneWorld can deliver encrypted messages over TLS, using encrypted PDF’s, PGP or  S/MIME keys, encrypted ZIP attachments or to a secure web portal.

Using OneWorld encryption, you can now send customers their bills, invoices and statements in a robust, interactive and most importantly encrypted PDFs that have the look, feel and functionality corresponding to your website. The encrypted PDFs can be delivered and read on any desktop or mobile device including tablets.

The benefits of Echoworx’ Encrypted PDF include fully branded PDFs, customer account self-servicing within the PDF, and highly secure communication delivery pushed to your customer’s inbox. Messages can be routed into the system via SMTP or API to accept both end user generated email and system generated mail.

Secure Document Delivery For Regulatory Compliance

To reduce mailing costs and increase efficiencies in document processing, many organizations are migrating to secure e-statements instead of traditional paper forms.  In order for e-statements to be an effective means of communications and data collection, organizations must ensure the security and confidentiality of these statements as they are transmitted across the public networks.

Securing e-statements can be a challenge for organizations unless they look at solutions like the OneWorld encryption platform. Customers can have all statements generated in an universally accepted secure PDF format and send via e-mail for easy collection. Statements are automatically encrypted and sent to your customers’ e-mail inbox. Statements are decrypted with simple, but secure, password protection.

With the implementation of encrypted e-statements, organizations must ensure they meet the strict mandates of various regulations.  Regulatory compliance is expensive and time consuming. Requirements change frequently however security of information is always at the forefront of all major regulations. OneWorld Encrypted Documents ensure your organization is taking the right steps to conform to all major regulations including HIPAA, PCI, GLBA, and others.

Reduce Communications & Servicing Costs 

For all companies, producing and maintaining customer paper communications is a costly, disorganized process that adds very little to the bottom line. What is needed is a solution that will lower document delivery costs and yet scale dynamically as e-mail demand on the system fluctuates to handle the bulk e-statements – and all in a secure fashion. Customers prefer documents, statements, and bills delivered right to their inbox but do not want to sacrifice the security and ease of use. With OneWorld, you get the best of both worlds: an easy to deploy, highly scalable statement delivery platform with unparalleled encryption technology.

Leverage Existing Investments

OneWorld Encrypted Documents isn’t a replacement for your core billing and fulfillment systems. It’s not a software tool you have to install, integrate and continuously manage as all of your systems morph and change. Rather, it interfaces seamlessly with the multiple systems your company uses for document delivery and enables a security layer to it.

Empower Business Owner Control

Instead of making customers log into a portal, remember a unique PIN, and then view their statement, the OneWorld encryption platform allows you to directly deliver encrypted PDFs converted from your statements right into their inbox. This keeps you from having to store and retain all of that data and at the same time simplifies the process for the business and customer.

For more information on how you can send millions of encrypted statements a month, using a single encryption platform as both a secure e-mail gateway and an encrypted bulk documents transmission engine:

  • Watch our WEBINAR  | Embracing High Volume Email
  • Download our CASE STUDY  | Top Bank Demands Performance & Volume
  • Download our DATA SHEET  | OneWorld Encrypted Documents

By Robby Gulri, Channel Manager, Echoworx

29 Oct 2014

Settlement Service Providers, Adopting Encryption

Praised for our ease of use

They say a brand is not what vendors tell clients, but what clients tell each other. This is what is happening with Echoworx in the Land Title industry as more and more underwriters choose our platform to secure their communications. Praised for our ease of use and commitment to the industry, underwriters continue to recommend our solution to their settlement attorneys and title agents in an effort to achieve compliance.

Policy-based email solutions detect specified keywords, attachments, or number patterns like credit card and Social Security Numbers to encrypt a message. To deliver that message, Echoworx uses the best method for the recipient, whether it is directly to their inbox, through a secure web portal or as an encrypted PDF or ZIP file. This automated encryption flow means that NPI data is automatically protected and easy for recipients to open securely.

multiple_select - title agents

Settlement service providers are invited to join our series of free webinars on email encryption for the Land Title Industry where we are discussing encryption, trends within the industry and how easy email encryption can be for your organization to implement and use. Check our Events page and register for an event.

20 Mar 2014

Concerned with Identity Based Encryption?

My biggest concern with Identity Based Encryption (IBE) is spam.

Every single day I receive a lot of spam masquerading as notifications from Facebook, LinkedIn, UPS, banks, you name it. They include malicious links or attachments.  The links are not so difficult to verify, but the attachments are impossible to verify without opening them.

This may become an issue with Office 365 Message Encryption. As a singularly popular delivery point, fake Office 365 encrypted messages with spam payload within a malicious message.html attachment will become very prevalent  and they can actually get executed even by the most security savvy recipients!

Spam filters will not catch them all, as you know their catch rate is far below 100%. Personally, I will never open up any IBE message.  Encrypted PDF is a far safer container. Echoworx provides an easy way to encrypt all necessary outbound messages as encrypted PDF files. Any attachments are embedded right within the PDF for even easier viewing.

 

30 Jan 2014

Save Your Messages as Encrypted PDF Files

Echoworx Encrypted Message Exchange (EMX) encrypted email portal software has always allowed registered recipients to download messages from the portal to their desktop. This feature is useful because all portal messages have an expiration period; generally thirty days. In the current version of EMX (7), messages can be saved as an Outlook (.msg) message, a generic email (.eml) message, or a plain text file. These are standard file formats for email, but they share a common weakness: no encryption. Our answer to this in EMX 8 is to allow messages to be saved as encrypted PDF files.

If you’re a regular reader of our blog, you may have noticed that we love Encrypted PDF. Indeed, PDF offers numerous advantages for delivering encrypted content. Well Encrypted PDF has just as many advantages for storing encrypted content:

  • You can encrypt the PDF file with the passphrase of your choice (or not).
  • All attachments are stored within the encrypted PDF file. There’s no need to save and encrypt each file separately.
  • PDF files can be viewed on any platform

The major challenge here is remembering your passphrases. Unlike the passphrases used for PDF delivery in OneWorld, passphrases used to encrypt and save portal messages are known only to the user and cannot be recovered. Using a password manager to store PDF Passphrases (and other passwords, too!) is highly recommended.